Restaurant pantry shop
Pandan Table · Modern Thai neighbourhood restaurant
Try Choose a sauce, read what is in it and how to store it, pick a pack size, add a gift set and choose a pickup time.
In this example
Your own online shop
Your own online store, with payments and orders
Help customers browse your products and buy directly from you.
Fictional examplePandan Table · Restaurant pantry shop
Try Choose a sauce, read what is in it and how to store it, pick a pack size, add a gift set and choose a pickup time.
Showing an example for Restaurant & café. Change business type
Fictional exampleSable Studio · Salon care products
Try Browse a category, compare two products, choose a size and place a sample order.
Showing an example for Appointments. Change business type
Fictional exampleTwill Studio · Apparel store
Try Filter by garment and size, open an overshirt, read the size guide, choose an available colour and size and place a sample order.
Showing an example for Retail brand. Change business type
Fictional exampleVale House · Hotel gift shop
Try Browse the collection, choose a gift set and a colour of another item, pick delivery or collection at reception and place a sample order.
Showing an example for Hotel & hospitality. Change business type
Fictional exampleFieldwork Build · Material sample store
Try Filter by material and finish, check the dimensions and what the pack holds, choose a sample kit and place a sample order.
Showing an example for Construction & property. Change business type
Fictional exampleNorthline Golf · Golf pro shop
Try Choose a glove, select the hand and size, add balls or an accessory and choose collection at the clubhouse.
Showing an example for Golf. Change business type
- Who it is for
- Retail, food and drink products, and direct-to-customer brands
- Main things included
- Store and product management
- Online payment
- Promotions and coupons
- What your customer does
- Browses your products, chooses a variation and pays online.
- What your team gets
- Each order, with a LINE notification, in a store you manage yourself.
See this for your business
Choose the kind of business you run. Each example is a fictional business with sample data, and it works: open it and use it as a customer would.
Restaurant & café
Appointments
Salon care products
Sable Studio · Hair and beauty studio
Try Browse a category, compare two products, choose a size and place a sample order.
In this example
Retail brand
Apparel store
Twill Studio · Apparel label with a showroom
Try Filter by garment and size, open an overshirt, read the size guide, choose an available colour and size and place a sample order.
In this example
Hotel & hospitality
Hotel gift shop
Vale House · Boutique hotel
Try Browse the collection, choose a gift set and a colour of another item, pick delivery or collection at reception and place a sample order.
In this example
Construction & property
Material sample store
Fieldwork Build · Construction and interiors firm
Try Filter by material and finish, check the dimensions and what the pack holds, choose a sample kit and place a sample order.
In this example
Golf
Golf pro shop
Northline Golf · Golf club and academy
Try Choose a glove, select the hand and size, add balls or an accessory and choose collection at the clubhouse.
In this example
The example runs on sample data. What your own setup includes is agreed in the scope.
What is included
- Store and product management
- Online payment
- Promotions and coupons
- Customer database
All 6 included features
- LINE notifications
- Analytics
What we confirm together
- Products, variations and photos
- Your payment provider and account
- Delivery, pickup and stock rules
- Not part of Online Store: standalone inventory software, marketplace or social-channel integrations, and abandoned-cart automation
Every project is scoped around your business. Tell us what you need and we will prepare a tailored proposal.
What you pay for and what stays yours
The first conversation is free. It can be online or in person.
Setup
We show you a draft first. If you agree in writing to go ahead, you pay a 50% deposit on the build fee, and the full build starts once it has cleared. When it is finished, you pay the remaining 50%, and the first month of your care plan if you ordered one, before it goes live. Once that has cleared, you have approved the launch and we have the domain and account access we need, it is live within 24 hours, weekends and holidays included.
Ongoing service
Your website is yours to keep. If you end the monthly or annual plan, we hand over its files, content and access so it can stay online on your own hosting. Subscription services, such as booking, the online store, table ordering, the dashboard, the LINE assistant and the automations we run, stop at the end of the paid period, and you get your data back.
Content, accounts and code
You choose and can change the website content. Your domain, payment and analytics accounts stay yours. O2 keeps its own reusable code and licenses it to you for your website.
Included changes
The monthly plan includes two meetings to brief changes. Small changes are included; larger changes, such as a new interface or new tabs, are quoted first.
If the service ends
If payments stop, O2 tells you in writing and gives you at least 14 days to settle before the service is suspended, and never suspends it over a charge you dispute in good faith. You can get your content back within 30 days.
Other providers
What other companies charge, such as a domain or a payment provider's fees, is confirmed in the proposal, not assumed.
If you need a transfer to another provider, agree the scope and terms in the proposal before work starts.
From browsing to an order you can manage
What this helps with
- You sell through chat and lose track of orders.
- Customers ask for the same product details again and again.
- You want to sell directly, not only through marketplaces.
- You cannot see who buys from you more than once.
Browses
Your products, with photos and details.
Chooses
A product and its variation.
Pays
Online, through your payment account.
You are notified
The order arrives with a LINE notification.
You manage
Products, promotions and customers in one store.
Questions
Can we have our own ecommerce website alongside a marketplace?
Yes. Your own store lets customers browse products and pay through your payment account. It can be another sales channel alongside the ones you keep. Marketplace and social-channel integrations are not included in Online Store, so do not assume their orders or stock will sync.
Can this work with my existing website?
The store can be linked from your current site. Whether it can sit inside it depends on how that site is built, which we confirm before quoting.
Whose payment account is used?
Yours. The account with the payment provider stays in your name.
Can our team add and edit products?
Yes. Store and product management is part of Online Store.
What do you need from us before starting?
Your business details, the content and photos you already have, access to the accounts involved, and one person who can answer questions. The exact list is part of the scope.
What support is available after launch?
Ongoing care is a support arrangement written into your proposal, so what is covered is agreed before work starts.
How is the scope and quotation agreed?
We scope each project around your workflow, integrations and content. Tell us what you need and we will prepare a tailored proposal.
Works alongside
All productsBusiness website
A bilingual website that helps customers understand your business and get in touch.
Business dashboard
Give your team one clear place to manage customers, orders, bookings and daily work.
Beyond this product: Custom ERP system
Tell us what you need
We will define the scope together.