QR Ordering

QR ordering for restaurants and cafés

Let guests see the menu and send orders or requests from the right table.

Fictional examplePandan Table · Restaurant table ordering

Try Add a main with its option, add a drink, change a quantity, review the order for your table and send it.

Showing an example for Restaurant. Change venue type

Fictional exampleRill Coffee · Café drink ordering

Try Choose an iced drink, set its size, milk and sweetness, add a snack and review exactly what you asked for.

Showing an example for Café. Change venue type

Fictional exampleDawn Bakehouse · Bakery café ordering

Try Choose a dessert, check how it is served and its ingredient note, add a warmed pastry and a drink, then review the table's order.

Showing an example for Bakery and dessert café. Change venue type

Fictional exampleLatch Bistro · Bistro ordering in rounds

Try Send a first round, keep browsing, then send a second round without repeating the first.

Showing an example for Bistro. Change venue type

Fictional exampleVale House · Hotel restaurant ordering

Try Browse the menu being served now, choose your items, check the restaurant and table on the review and send the order.

Showing an example for Hotel restaurant. Change venue type

Fictional exampleNorthline Golf · Clubhouse restaurant ordering

Try Choose a drink and a meal, check the clubhouse table on the review and send the order.

Showing an example for Golf clubhouse restaurant. Change venue type

Who it is for
Restaurants, cafés and bars
Main things included
  • Table QR to menu and order
  • Call staff
  • Promotions
Everything included
What your customer does
Scans the code on the table, browses the menu and orders.
What your team gets
Each order against the right table, and a call when a guest needs staff.

See this for your business

Choose the kind of venue you run. Each example is a fictional business with sample data, and it works: open it and order as a guest would.

Restaurant

Café

Bakery and dessert café

Bistro

Hotel restaurant

For a hotel, QR Ordering covers tables in the hotel's restaurant only; ordering from rooms and delivery to rooms are not part of it.

Golf clubhouse restaurant

For a golf club, QR Ordering covers tables in the clubhouse restaurant only; ordering and delivery on the course are not part of it.

The example runs on sample data. What your own setup includes is agreed in the scope.

See the full scopeCosts and timingAll QR table ordering examples

What is included

  • Table QR to menu and order
  • Call staff
  • Promotions
  • Review prompt
All 5 included features
  • LINE Official Account link

What we confirm together

  • A browse-only digital menu or full ordering and payment. They are different scopes.
  • Menu items, options and photos
  • How orders reach the kitchen and floor
  • Payment at the table, and your provider

Every project is scoped around your business. Tell us what you need and we will prepare a tailored proposal.

Discuss this product

What you pay for and what stays yours

The first conversation is free. It can be online or in person.

Setup

We show you a draft first. If you agree in writing to go ahead, you pay a 50% deposit on the build fee, and the full build starts once it has cleared. When it is finished, you pay the remaining 50%, and the first month of your care plan if you ordered one, before it goes live. Once that has cleared, you have approved the launch and we have the domain and account access we need, it is live within 24 hours, weekends and holidays included.

Ongoing service

Your website is yours to keep. If you end the monthly or annual plan, we hand over its files, content and access so it can stay online on your own hosting. Subscription services, such as booking, the online store, table ordering, the dashboard, the LINE assistant and the automations we run, stop at the end of the paid period, and you get your data back.

Content, accounts and code

You choose and can change the website content. Your domain, payment and analytics accounts stay yours. O2 keeps its own reusable code and licenses it to you for your website.

Included changes

The monthly plan includes two meetings to brief changes. Small changes are included; larger changes, such as a new interface or new tabs, are quoted first.

If the service ends

If payments stop, O2 tells you in writing and gives you at least 14 days to settle before the service is suspended, and never suspends it over a charge you dispute in good faith. You can get your content back within 30 days.

Other providers

What other companies charge, such as a domain or a payment provider's fees, is confirmed in the proposal, not assumed.

If you need a transfer to another provider, agree the scope and terms in the proposal before work starts.

For a website, booking system or ordering system, the first demo is ready in 2 to 3 business days once we have your social-media details and the requested product images. It is the draft we show you before the 50% deposit; review, integrations and final launch follow the agreed scope.

From the table to the kitchen

What this helps with

  • Guests wait to order when the floor is busy.
  • Orders are written down, then typed in again.
  • Guests cannot get a staff member's attention.
  • The menu changes and reprinting is slow.
  1. Scans

    The QR code on the table.

  2. Browses

    The menu and current promotions.

  3. Orders

    And pays, where your scope includes payment.

  4. Staff see it

    Against the right table.

  5. Service

    Guests can call staff, and are invited to review afterwards.

Questions

Is a QR code menu the same as a QR ordering system?

No. A menu guests can read is a smaller scope than ordering and payment from the table. We agree which one you need.

Does it work with our POS or kitchen printer?

It depends on the system. Tell us what you use and we will confirm what is feasible during discovery.

Can our team update the menu?

Tell us how often the menu changes and who changes it, and we will include the right way to do it in the scope.

What do you need from us before starting?

Your business details, the content and photos you already have, access to the accounts involved, and one person who can answer questions. The exact list is part of the scope.

What support is available after launch?

Ongoing care is a support arrangement written into your proposal, so what is covered is agreed before work starts.

How is the scope and quotation agreed?

We scope each project around your workflow, integrations and content. Tell us what you need and we will prepare a tailored proposal.

All products

Online booking

Turn enquiries into bookings with service selection, scheduling and payment options.

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Business dashboard

Give your team one clear place to manage customers, orders, bookings and daily work.

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Tell us what you need

We will define the scope together.